Delivery Information

On-Site Deliveries

At Festivals Direct we are specialists in direct on-site deliveries to Festivals & large-scale events across the UK. We have adopted a bespoke ordering system to ensure we are able to find you no matter where you are located within ANY festival or large-scale event in the UK. Our specialist team of drivers understand what is required to find your pitch on-site to ensure you receive an efficient service that you always rely on. We are always more than happy to accommodate your every need, if you have any questions regarding our on-site delivery service please contact

Standard Delivery Services

UK Shipments

For UK Mainland, Highlands, Islands and Northern Island (Domestic) Shipping, we use a number of tracked services.

For Express UK shipments we will use either a tracked 24 service or DPD Express (depending on which is most suitable for your location and offer the fastest speed).

International Shipments

All International shipments are handled by either DPDs Economy Road Services or DHL Economy By Road (European Only). All Air / Urgent Shipments are sent via DHL EXPRESS.

We feel that these carriers offer the best delivery promise and customer experience in order to represent our Company as best as possible.

How To Track Your Order

Once your order has been picked & shipped, you will receive an email from us to inform you of the dispatch. You will also receive a Tracking Number from one of our couriers. If you have supplied a mobile number or email address, you will receive a delivery notification from the courier also.

Please note, for the best user experience, we recommend downloading the various courier’s apps for your Smartphone as it will allow you better visibility of your order and allow you to make live changes where possible.

Any tracked items can also be tracked using the following websites: